SSN Viewing Options

Because agencies have preferences on displaying an SSN on their ZOLL Billing system, there are now several options to consider.

The first option is "Always mask SSN" found in Settings > Configurations tab > Company Account heading.

There are two user permission settings found in Admin > Billing > User Accounts > "Edit pt. acct. details/claims/COB/audit trail tabs" and "View SSN."

Combined together, the three settings give you a number of SSN display options. Use the following table to find the way you want to show the SSN and then enable/disable your system settings accordingly.

If you want to show "Edit pt. acct. details/claims/COB/audit trail tabs" permission "View SSN" permission "Always mask SSN" company setting

Last 4 digits in all locations - no show/hide icon

Edit patient details: Clicking the SSN field displays full SSN

Enabled Not enabled Not enabled

Last 4 digits in all locations - show/hide icon visible & when clicked shows full SSN

Edit patient details: Clicking the SSN field displays full SSN

Enabled Enabled Enabled
Last 4 digits in all locations - show/hide icon visible & when clicked shows full SSN

Edit patient details: Not accessible

Not enabled Enabled Enabled
Last 4 digits in all locations - no show/hide icon

Edit patient details: Not accessible

Not enabled Not enabled Not enabled

Last 4 digits in all locations - no show/hide icon

Edit patient details: Clicking the SSN field displays full SSN

Enabled Not enabled Enabled
Last 4 digits in all locations - no show/hide icon

Edit patient details: Not accessible

Not enabled Not Enabled Enabled
Full SSN displays in all locations

Full SSN in all locations - no show/hide icon

Edit patient details: Access to edit patient details

Enabled Enabled Not enabled

Full SSN in all locations - no show/hide icon

Edit patient details: No access to patient details

Not enabled Enabled Not enabled